Every integration, one platform
SpotFraud connects to the platforms your team already relies on. Alerts, case data, and fraud intelligence flow into your existing stack so your operations never skip a beat.
Communication
Alerts arrive where your team already works. No new dashboards to check, no new tools to learn.
Slack
SpotFraud delivers real time threat alerts directly into any Slack channel your team monitors. Each alert includes the threat severity, a summary of the evidence collected, and a direct link to the full case file in your client portal. Your operations team can acknowledge, escalate, or dismiss alerts without ever leaving the conversation they are already in.
Email Briefs
Receive detailed case reports with findings, evidence snapshots, and recommended actions delivered directly to your inbox. Reports can be configured for daily digests, weekly summaries, or instant delivery for high severity events. Each brief is structured so that non technical team members can understand the threat and act on it immediately.
SMS and Text Alerts
Critical fraud notifications pushed directly to your phone when time-sensitive threats demand immediate attention. SMS alerts are reserved for the highest severity events so your team is never overwhelmed. Configure which threat levels trigger a text and which team members receive them.
Microsoft Teams
For organizations that run their communications through Microsoft, SpotFraud delivers the same rich threat context into Teams channels. Alert format, severity tagging, and case linking work identically to our Slack integration so your team gets a consistent experience regardless of platform.
Ecommerce Platforms
Deep integrations with the platforms that power your store. SpotFraud reads order data, holds refunds, and tags customers without any manual work from your team.
Shopify
SpotFraud connects directly to your Shopify store through a native app integration. We read order data, monitor return requests, and can automatically hold refunds through the Shopify Payments API when fraud is detected. Customer profiles are tagged with risk levels so your fulfillment and support teams have context before they engage.
Shopify Flow
Trigger automated workflows inside Shopify the moment a threat is detected. When SpotFraud flags a suspicious order, Shopify Flow can hold the order, tag the customer record, adjust fulfillment priority, notify warehouse staff, and route the case to your fraud review queue. All of this happens without any manual intervention.
Stripe
SpotFraud monitors payment data from Stripe to detect anomalous transaction patterns, track chargeback rates, and correlate payment method behavior with known fraud signals. When a flagged customer initiates a dispute, our system provides the evidence package needed to win the chargeback.
Loop Returns
For merchants using Loop as their returns management platform, SpotFraud enriches every return request with fraud intelligence. Returns from flagged customers are automatically escalated, and your team sees the full risk context before approving any refund.
Recharge
Subscription fraud is a growing vector where bad actors sign up, receive product, and immediately cancel or dispute. SpotFraud integrates with Recharge to monitor subscription lifecycle events and flag suspicious cancellation patterns before they result in losses.
ShipStation
SpotFraud can intercept fulfillment for flagged orders before they ship. When a high risk order is detected, the system communicates with ShipStation to hold shipment, giving your team time to review the case without the cost of a delivered and returned package.
Customer Support
When a flagged customer contacts your support team, the context is already there. No research required.
Gorgias
SpotFraud automatically creates enriched tickets in Gorgias when a flagged customer reaches out. Your CX agents see the risk score, the evidence summary, and the recommended response before they even open the conversation. This prevents social engineering attacks where fraudsters pressure agents into approving refunds.
Zendesk
For teams using Zendesk, SpotFraud injects fraud context directly into the ticket sidebar. Agents see whether the customer has been flagged, what evidence exists, and what actions have already been taken. This eliminates the back and forth of checking multiple systems before responding to a refund request.
Klaviyo
SpotFraud enriches your Klaviyo customer profiles with fraud risk data. This allows your marketing team to exclude flagged customers from promotional campaigns, preventing situations where known bad actors receive discount codes or early access that could be exploited.
Incident Management
Critical fraud events route into your existing incident response workflows automatically.
PagerDuty
High severity fraud events are routed directly into PagerDuty as incidents. Configure escalation policies so the right team member is paged when an organized fraud ring targets your brand. SpotFraud respects your existing on-call schedules and severity definitions.
Opsgenie
For teams using Opsgenie, SpotFraud creates alerts with full fraud context that flow into your existing notification and escalation rules. On-call responders receive the evidence summary and recommended actions as part of the alert payload.
Developer Tools
For engineering teams that want to build custom integrations or pipe fraud data into proprietary systems.
Webhooks
Configure webhook endpoints to receive real time event payloads whenever SpotFraud detects a threat, updates a case status, or blocks a refund. Each payload includes the full event context, evidence links, and risk scores. Use webhooks to feed data into your internal analytics, trigger custom workflows, or sync with systems we do not yet integrate with natively.
REST API
Full programmatic access to the SpotFraud platform. Query risk scores, retrieve case files, manage blocklists, and stream fraud intelligence into your data warehouse or BI tools. The API follows RESTful conventions with comprehensive documentation, rate limiting, and OAuth 2.0 authentication.
Client Portal
A dedicated web dashboard where your team reviews alerts, explores identity graphs, manages case files, and tracks action history in one place. The portal provides a complete audit trail of every detection, every action taken, and every outcome. No context switching between tools required.
Need something custom?
If your team uses a platform not listed here, our engineering team can build a custom integration. Most custom connectors ship within two weeks of onboarding.
Talk to our team